GT Gilligan Tech
Use Cases

Real AI. Real results. For real small businesses.

Five high-impact ways small businesses and startups are using Gilligan Tech's AI platform — live today, not vaporware.

01
Legal · Finance · Consulting

Document Q&A — ask anything of your documents

RAG Document Intelligence Vertex AI Search

The problem

A law firm has 10,000 case documents. Finding the one paragraph that answers a client question takes hours of search and reading.

The solution

  1. Upload PDFs, Word docs, contracts, and case files to the Gilligan Tech document store
  2. The platform chunks, embeds, and indexes every document using Vertex AI Search
  3. Staff ask plain-English questions — "What are the liability clauses in the Acme contract?"
  4. Gemini 1.5 Pro retrieves the exact passages and drafts a grounded answer with citations
Powered by Google Vertex AI Search Gemini 1.5 Pro Titan Embeddings V2
02
E-commerce · SaaS · Service businesses

Customer Support Automation — 80% of tickets answered instantly

LLM Integration RAG AWS Bedrock

The problem

A growing e-commerce brand gets 500 support emails a week. Most ask the same 20 questions. The support team is overwhelmed and response times are slipping.

The solution

  1. Ingest your help articles, FAQs, product docs, and order policies into the knowledge base
  2. Route incoming support tickets through the Gilligan Tech classification layer (Nova Micro on Bedrock)
  3. Standard questions get answered instantly by Claude 3.5 Sonnet — with your brand tone, grounded in your docs
  4. Complex or sensitive tickets are flagged and passed to a human agent with a pre-drafted response
Powered by AWS Bedrock Claude 3.5 Sonnet Amazon Nova Micro
03
Accounting · Logistics · Healthcare admin

Invoice & Receipt Processing — structured data from any PDF

Document Intelligence Data Extraction GPT-4o

The problem

An accounting firm manually re-keys data from hundreds of supplier invoices each month. It's slow, error-prone, and takes staff away from higher-value work.

The solution

  1. Drop invoices, receipts, or purchase orders (PDF or image) into the Gilligan Tech workflow
  2. GPT-4o's vision capability reads the document and extracts structured fields: vendor, date, line items, totals, tax
  3. The extracted JSON is validated and pushed directly to your accounting software via API
  4. Edge cases and low-confidence extractions are flagged for human review
Powered by Azure OpenAI GPT-4o AI Workflow Automation
04
Marketing · Agencies · Retailers

Content Generation Pipeline — publish 10x faster

LLM Integration Workflow Automation Gemini

The problem

A digital agency writes product descriptions, blog posts, and email campaigns for 40 clients. Every piece needs to match brand voice, include SEO keywords, and pass a human review.

The solution

  1. Upload each client's brand guide, tone examples, and keyword list once
  2. Gilligan Tech's content pipeline ingests a brief or product data sheet
  3. Gemini 2.0 Flash generates a first draft — in the client's voice, hitting the keywords
  4. An editor reviews in a lightweight UI and approves or refines before publish
Powered by Gemini 2.0 Flash LLM Integration Platform Cloudflare Workers AI
05
Any team of 5+ people

Internal Knowledge Base — chat with your company's brain

RAG Document Intelligence Multi-model

The problem

New hires spend weeks finding answers in Slack history, Google Docs, and shared drives. Institutional knowledge lives in the heads of senior staff who are already overloaded.

The solution

  1. Connect your Google Drive, Notion, Confluence, or SharePoint to Gilligan Tech's ingestion pipeline
  2. Every document is indexed and kept in sync — new files appear in the knowledge base within minutes
  3. Staff ask questions in a chat interface and get cited, accurate answers — not hallucinations
  4. Access controls mirror your existing permissions: people only see what they're allowed to see
Powered by Vertex AI Search Gemini 1.5 Pro GPT-4o mini
Quick reference

Which product covers your use case?

Use Case GT Product Primary AI Service Starter Growth
Document Q&A Document Intelligence & RAG Vertex AI Search + Gemini
Customer Support Bot LLM Integration Platform AWS Bedrock / Claude
Invoice Processing AI Workflow Automation Azure OpenAI GPT-4o
Content Generation LLM Integration Platform Gemini 2.0 Flash
Internal Knowledge Base Document Intelligence & RAG Vertex AI + Gemini 1.5 Pro

See these use cases in production.

Read detailed case studies — real deployments, real numbers, real businesses. All client details redacted for confidentiality.

Which use case fits your business?

Book a 30-minute demo and we'll show you the exact workflow for your industry — live, in your data if you have it.